SNAP! Lite Customer Recomendations

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Brighton & Hove City Council

“When I first heard about SNAP! Lite we were going down the road of developing our own online forms using a 3rd party form development toolkit. This was proving to be time consuming, expensive and required a great deal of involvement with our IT department.

The decision to enable electronic applications through the LABC Submit-a-Plan portal was a no brainer as it provided us with an instant low cost solution. I would recommend that anybody looking at developing their own system should look at this first. ”

Michael Sansom, Building Control Manager. Brighton & Hove City Council

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Dover District Council

“I would like to thank the Resolution team for their help in the recent purchase of ‘Snap Lite’  for Dover Building Control. The product is easy to use for our customers and a considerable improvement on the arrangements we had previously. I know, I have asked them.

From our own perspective it has made it much easier to manage electronic submissions and track that we have responded. Peace of mind and a better service to customers, great value for less than £700 a year, especially when it is so easy to install.”  

Martin Leggatt, Building Control Manager. Dover District Council

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Torridge District Council

“With neighbouring local authorities providing an online submission service through Submit-a-Plan it became apparent that we were losing business. Torridge needed to modernise and provide an online submission service.

The simple answer was to subscribe to SNAP! Lite, as this enabled us to offer our customers an instant online submission service that could handle applications of all sizes. As the solution is web based, there was no software to install, or even purchase, just a low cost annual subscription.

We get notified of applications made, and then simply download them from our DataSpace Live online account, it could not be simpler.”

Ray Webster, Head of Environmental Health, Housing, Planning & Public Protection. Torridge District Council