Submit-a-Plan is designed to be straight-forward to use, but it also can't hurt to gain a few tips and we have a few of those up our sleeves. Read five of our top tips for using Submit-a-Plan which should have you using the portal like a pro! If you still have a question or need some help, that's ok, not everyone is a computer wiz! Feel free to get in touch with us at the contact details at the bottom of the page.

1. Uploading additional or revised documents

If you have submitted an application to an authority subscribed to accepting full electronic applications with documents, you will afterward be able to add additional or revised documents to your application. The authority will be notified of the new addition/revision and can then check your application online in their own Submit-a-Plan Authority Account to view it. 

Find out how to do this:

2. Viewing, printing or downloading your application form

Once you have submitted an application form, you can view, print or download it to your pc. This means as well as keeping an electronic copy stored online in your Submit-a-Plan account, you can also keep pdf or hard copies for your reference too. Please note: sometimes you will need to wait 10mins-30mins after submitting to be able to view or print your form.

Find out how to do this:

3. Application status and activity tabs

Once you have submitted an electronic application to an authority subscribed to Submit-a-Plan, you can keep eye on its progress in your Submit-a-Plan account. Simply login to your account and under your ‘applications’ tab, double-click on your application to view it. Below your application toolbar you will see some smaller tabs, two of which are labelled ‘application status’ and ‘application activity’. Your authority should update the status of your application every time they complete a stage of processing it, and any time they view or download one of its documents, the activity is logged in the ‘activity’ tab, bringing you some peace of mind that your application is both receiving attention and making progress. Please note only authorities subscribed to accepting full electronic applications with documents through submit-a-plan use these tools.

Find out how to do this:

4. Sending an authority a message from your Submit-a-Plan Account

Did you know that you can send an authority a message from your Submit-a-Plan account? To do this simply login to your account and under your ‘applications’ tab, double-click on your application to view it. On your application toolbar you’ll find an ‘Email’ button. This will allow you to send a message to the authority’s own submit-a-plan mail inbox and also attaches the message to your application permanently. This is great for chasing up your application or letting them know of any additional data or mistakes in the information you supplied when applying.

Find out how to do this:

5. The ‘Create Application’ button in your Submit-a-Plan account.

If you are using Submit-a-Plan on a regular basis to submit applications you don’t necessarily need to return to the Submit-a-Plan Home Page every time to begin a new application. You can also start a new application within your account by clicking on the ‘Create’ button in your ‘applications’ tab. As usual you will be able to choose the authority and type of application you need. 

Find out how to do this:

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