DSLive Guide-Sheets

________________

About our Guide-Sheets

Here you can find guide-sheets and manuals for using DataSpace Live and its modules as well as other useful resources and articles. The content of our guide-sheets range from basic beginner subscriber level to the more intermediate and advanced subscriber. You will also find a link to our Submit-a-Plan Guide at the bottom page with guide-sheets created to assist the applicant and agent in using Submit-a-Plan to submit and track their applications. If you have any questions or requests for new guide-sheets, feel free to contact us at any time on the contact details at the end of this page.

Basic Functionality>

Finding an Application

This document covers how to find an application and the different application search options provided by DSLive. 

download>

Viewing an Application

This guide demonstrates how to open, view and download applications and their documents in DSLive.

download>

Sending a Message

This guide teaches you how to send and receive a message from an applicant or agent within DSLive.

download>

Updating a Status

Updating an application's status is a great way to keep your applicant or agent updated about their application's progress.

download>

Adding Documents

Add additional or revised documents to an application that has been submitted to your authority.

download>


Intermediate & Advanced Functionality>

The Document Viewer

Learn how to use our advanced viewing, measuring and calibration tools of the DSLive Document Viewer.

download>

Scanned Applications

Create electronic applications from scanned or emailed documents using the 'Create' button in DSLive.

download>

Adding an Application ID

If you have the Qwik Fill tool, you can add your application or back office ID's to applications in DSLive.

download>

Introduction to Qwik Fill

How to register application details to your back office system quickly and add your own ID's to applications.

download>

Adding Document Folders

How to add document folders to organise your application documents.

download>

Client Folder

Share approval certificates & other documents instantly with the client.

download>

Standard Forms

Creating and sharing approval certificates & other documents in DSLive.

download>

DSLive Reports

Creating reports in DSLive about applications, inspections & other data.

download>

User Admin Tool

The admin tool is for managing some of your authority's own settings & modules.

download>


Special Modules>

PlanShare Manual

A full instruction manual for using PlanShare, our information sharing and consultation solution in DSLive.

download>

DSLive Inspections Manual

A full instruction manual for our Inspection Module including the Inspections App & Inspections Tab in DSLive.

download>

Payment Engine

A full instruction manual for our payment engine module that enables authorities to request and receive application payment.

download>

User Admin Tool

A draft instruction manual for our user admin tool for managing some of your authority's own settings & modules.

download>

PlanCheck

PlanCheck enables authorities to assess and comment on plans against a ‘Required Check List’ online within DSLive.

download>

Site Contact App

The Site Contact App enabels authority to send inspection details, results and updates to site contacts.

download>


Problem Solving>

Downloading Documents

If you are having problems downloading documents, this document may help you identify the cause.

download>

Unblocking Popups

If you are having problems viewing documents, you may simply need to allow popups for DSLive. Here's how...

download>


Other Resources and Articles>

Marketing Resource

Steps for Promoting electronic submission through SAP to your applicants & agents. 

enter>

Submit-a-Plan & Efficiency

An overview of how Submit-a-Plan can improve your department's efficiency.

download>

Authority Case Studies

Learn how Submit-a-Plan & DSLive has helped local authorities improve their department efficiency.

download>

DSLive Reporting

Ceate reports on the hundreds of applications, inspections and invoices.

download>

Technology Online

DSLive - a modern, technological efficient & virtually connected Local Authority building control.

download>

Transparency for Owners

PlanShare could be an integral tool in the demand for more transparency for new build owners.

download>

Submit-a-Plan & Efficiency

Creating a more efficient, electronic Building Control application process for Local Authorities.

download>

Sharing & Consulting

Application consultation has been a hassle but now we can relegate its problems to the past.

download>

Adapting to Change  

Meeting obstacles and challenges in your department.

download>


The Submit-a-Plan Guide

In this section you can download guide-sheets and information for applicants and agents on using Submit-a-Plan to submit electronic applications. You can also watch the video tutorials which are available for applicants on our Submit-a-Plan YouTube Support Channel. Enter>

Submit-a-Plan & DSLive Support

01242 260505 / helpdesk@resolutiondm.com

Contact us