Submit-a-Plan Support Hub

assistance for applicants and agents


About The Submit-a-Plan Support Hub

Here you can find information, guide-sheets and videos to answer any questions about and assist you in using Submit-a-Plan to submit your application. You can also watch our videos on our Submit-a-Plan YouTube Channel here: Submit-a-Plan YouTube Channel> For more assistance you can visit our Submit-a-Plan Information> and FAQ> pages. 
You can contact us any time using the contact details at the bottom of this page for questions related to using Submit-a-Plan. For technical advice please contact your local authority building control department as Submit-a-Plan employees are not trained in building regulations. Resolution are web-designers who have created Submit-a-Plan for Local Authorities.

Pre-application Information>

Pre-application information about Submit-a-Plan and the different types of building control applications. enter>

How To>

Guide-sheet and video tips and tutorials for submitting and tracking applications and using their accounts. enter>

Problem Solving>

Forgotten passwords or can't print their application form? Here are are some simple problem solving tips. enter>

Articles & News>

Our Top 5 Tips for using Submit-a-Plan.

From how to upload additional or revised documents to checking the progress of your application in your Submit-a-Plan account, here are our top 5 tips for using Submit-a-Plan...Read More>

Luton Borough Council Rejoins Submit-a-Plan.

We are delighted to announce that Luton Borough Council Building Control are now requesting that all building control applications are submitted through the National Submit-a-Plan portal once again. After a short break from the portal the team at Luton have resubscribed to the Submit-a-Plan service which facilitates a more efficient submission and approval Building Control process for Local Authorities and their clients.

St Albans Council Join Submit-a-Plan.

A big welcome to St Albans Building Control who are now accepting electronic applications through Submit-a-Plan! We wish them the best of luck!

Salford Join Submit-a-Plan.

Salford City Council is the latest Authority to become a member of the National Local Authority Building Control portal Submit a Plan.

Southend-on-Sea subscribe to online application payment. 

We are pleased to announce that Southend-on-Sea Borough Council have subscribed to our our 'Payment Engine Module', enabling them to receive online debit and credit card payments from applicants/agents through Submit-a-Plan by integrating Submit-a-Plan with their own council online payment system. The authority can send payment requests to the applicant or agent straight from the application in Submit-a-Plan, saving applicants/agents in the time they would usually spend worrying about when they should be making payment. Read More>

Add your mobile number to your account for improved security

A few changes have been made to the way accounts are activated and password reminders sent out. Both activation codes and password reminders will now be delivered to the mobile number listed in your Account Profile. This is a more secure and also quicker way of communicating with you and solving any problems with forgotten details so we would like to ask you to please update or add a current mobile number. You can do this by logging in and then clicking on the 'My Profile' links at the top right hand corner of the Submit-a-Plan Home Page and within your account.

West Berks Council join Submit-a-Plan.

We are delighted to welcome to Submit-a-Plan West Berks Building Control department who have recently joined Wokingham and Windsor and Maidenhead at Building Control Solutions. We wish them the best of luck.

Submit-a-Plan Support

01242 260505 /

Contact us